CAUSE | HOW TO FIX IT | HOW TO PREVENT IT |
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Adhesive strip on the tape tab is old or not strong enough | Remove the adhesive gently and apply new fresh Tape tabs | - Make sure the hair you are using is from a reputable and legitimate company that specialise in hair extensions.
- Make sure the hair is not over 12 months old, after this amount of time the stickiness of the adhesive can start to deteriorate.
- Check the stickiness of the tab on your fingers before applying it to your clients hair, if it does not feel very sticky to touch don't use it as once it has been applied you may not be able to return it.
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Hair washed incorrectly and with unsuitable shampoo/conditioner | Any tapes that have fallen out in washing process will need to be dried. You can then gently remove the old sticky tab and re-apply a new tab. | - Make sure you are only using extensions friendly shampoo and conditioner when washing your hair. Avoid all shampoos that contain oil, sulphates and alcohol, these ingredients will degrade the stickiness of the adhesive and can cause the tapes to slip.
- Never use conditioner or oil on or near the roots of your hair, take special care to make sure it does not come into contact with the tops of your tapes. The conditioner will loosen the tabs and cause them to fall out.
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Hair was not properly prepared before the application | Hair must be completely clean, smooth and dry before any permanent hair extension application. Remove any residue from hair, re-tape and re-apply your extensions. | - Before applying any permanent hair extensions make sure the hair is completely clean and free from any product residue. You can do this by washing the hair before application with a clarifying or cleansing shampoo to remove any unwanted build up that can create a barrier between your hair and the tabs causing them to slip.
- Make sure your hair is 100% dry and smooth before attaching the tapes. If the hair is wet it will not allow the sticky tabs to fully attach to the hair, causing slippage later on. Applying tapes to hair that is frizzy/curly at the roots can cause matting which in turn can lead to the tapes falling out.
- Never apply tapes to hair that has been dyed in the last 48 hours, there is a chance that residue is still on the hair that will create a barrier in-between the hair and tapes. The hair could also still be slightly weakened from the process so it may not be able to hold the weight of the tapes straight after colouring.
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Hair not suitable for this extension method | Remove all tapes and do not re-apply. Speak to a professional for advice and guidance to choose the correct method for your hair. | - Very oily or greasy hair is not suitable for tape in extensions. The natural oil that the hair produces will seep into the tapes and cause them to slip, it can also create a barrier in application. |
Incorrect tools used for styling and maintenance | Remove adhesive from the fallen tapes and re-apply new tabs. Have the professionally refitted. | - Only use an extensions friendly detangling brush or Tangle teezer to brush and style the hair. Paddle brushes or brushes with bobbles on the ends can catch the tabs and pull them out.
- When styling the hair be very gentle and avoid using any oily products at the roots.
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Tapes applied incorrectly | Remove adhesive from the fallen tapes and re-apply new tabs. Have the professionally refitted. | - We advise having all permanent extensions applied professionally to avoid fall out, damage to hair and disappointment. The application of the tapes is very important, if they are not applied with enough pressure or in the wrong angle they make not stick for very long and fall out.
- Make sure the amount of hair in-between the tapes is sufficient to hold the weight. We always recommend mimicking the weight and size of the weft you are applying as a general rule.
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