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FAQs

Can I return or exchange the hair?

If you are dissatisfied with your extensions, you can return them for a refund or exchange within 90 days with our free return label. *Due to hygiene reasons, we cannot accept the return of extensions that have been worn or tampered with.

Returns Policy

What If I picked the wrong Colour?

All colour exchanges are free of cost. You can use our Free Color Matching Service for help and advice. Now with Whatsapp!

FREE Haircare Product With Every Hair Extension Order

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      • 50g Tape In Hair Extensions - Remy Royale
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  • Wedding Shop
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    • Blacks
      • Jet Black (#1)
      • Off/Natural Black (#1B)
    • Browns
      • Darkest Brown (#2)
      • Dark Brown (#3)
      • Medium Brown (#4)
      • Toffee Brown (#5)
      • Light Brown (#6)
      • Mousey Brown (#6B)
      • Medium Ash Brown (#8)
      • Ash Brown (#9)
    • Blondes
      • Ice Blonde
      • Lightest Blonde (#60)
      • Light Ash Blonde (#22)
      • Bleach Blonde (#613)
      • Light Golden Blonde (#16)
      • Lightest Brown (#18)
      • Dark Blonde (#14)
      • Strawberry Blonde (#27)
      • Silver Sand (#SS)
    • Highlights
      • Iced Cappuccino (#14/22)
      • Oak Brondie
      • Biscuit Blondey (#18/613)
      • BlondeMe (#60/SS)
      • Platinum BlondeMe
      • Arctic Blonde
      • Peaches & Cream (#27/613)
      • Barbie Blonde (#16/60)
      • Butterscotch Blonde (#10/16)
      • Natural Sandy Blonde (#12/16/613)
      • Espresso Melt (#2/4/6)
      • Cookies & Cream (#4/613)
      • Chestnut Bronde (#6/613)
      • Dirty Blonde (#9/613)
      • Chocolate Honey (#4/27)
      • Hazelnut Brondie (#6/27)
      • Cinnamon Brownie (#4/30)
    • Balayages & Ombres
      • Ash Black Balayage
      • Ash Bronde Balayage
      • Silver Shadow Balayage
      • Espresso Melt Balayage
      • Natural Mocha Melt
      • Toasted Chestnut Melt
      • Soft Bronze Balayage
      • Biscuit Blondey Balayage
      • Chestnut Bronde Balayage
      • Cinnamon Swirl Balayage
      • Chestnut Honey Balayage
      • Silver Black Ombre (#T1B/SG)
      • Espresso Honey Ombre (#T2/27)
      • Chocolate Honey Ombre (#T4/27)
      • Toffee Honey Ombre (#T6/27)
    • Reds & Auburns
      • Strawberry Blonde (#27)
      • Light Auburn (#30)
      • Autumn Spice (#30B)
      • Dark Auburn/Copper Red (#33)
      • Cowgirl Copper (#350/33)
      • Flaming Ginger (#350)
      • Plum/Cherry Red (#530)
      • Deep Red
      • Mahogany Red (#99J)
      • Bright Red
    • Funkies
      • Silver/Grey
      • Pastel Pink
      • Turquoise
      • Blue
      • Purple
      • Bright Red
  • Clip In Hair Extensions
    • Full Head Collections
      • Seamless Full Head (150 - 190g)
      • Double Weft Full Head (180 - 220g)
      • Ultra-Volume Full Head (240 - 300g)
      • Classic Full Head (130g)
      • Curly Full Head (115 - 160g)
    • One Piece Collections
      • Halo Hair Extensions
      • One Piece - Supreme Quad Weft (120g)
      • One Piece - Quad Weft (80g)
      • One Piece - Extra Strip (40g)
      • Clip In Fringe
  • Professional Extensions
    • Tape In Hair Extensions
      • Tape In Hair Extensions
      • Invisible Tape In Hair Extensions - Remy Royale
      • 50g Tape In Hair Extensions - Remy Royale
      • Tape In Hair Extensions Remover
      • Spare Tape Pack For Tape In Extensions
    • Double Drawn Range
      • Nano Ring Hair Extensions - Remy Royale
      • Nano Bond Hair Extensions - Remy Royale
      • 50g Tape In Hair Extensions - Remy Royale
      • Invisible Tape In Hair Extensions - Remy Royale
      • Hair Weave Weft Extensions - Remy Royale
      • Flat Track Weft Hair Extensions - Remy Royale
      • Flat Tip Hair Extensions - Remy Royale
      • I-Tips Pre-bonded Extensions - Remy Royale
    • Professional Haircare Range
      • Deep Moisture Shampoo
      • Deep Moisture Conditioner
      • Deep Conditioning Hair Mask
      • Moisturising Silky Hair Spray
      • Heat Protection Spray
    • Professional Maintenance Range
      • Tape Remover
      • Spare Tapes
      • Lace Glue
      • Lace Glue Remover
      • Nano Rings / Beads
      • Spare Tapes & Remover Bundle
      • Lace Glue & Remover Bundle
  • Ponytails
    • Clip In Ponytail Extensions
    • Mini 14 Inch
    • Classic 20 Inch
    • Mega 24 Inch
  • Hair Care & Accessories
    • Quench The Thirst
      • Deep Moisture Shampoo
      • Deep Moisture Conditioner
      • Deep Conditioning Hair Mask
    • Hair Care
      • Purple Toning Shampoo
      • Moisturising Silky Hair Spray
      • Heat Protection Spray
    • Accessories
      • Hanger and Carrier
      • Hair Extension Holder
      • Hair Extensions Detangling Brush
      • Hair Extensions Bristle Brush
      • Wave Comb and Pouch
      • Alligator Clips
      • Pintail Comb
      • Color Ring
      • Snap Clips - Loose (5 clips)
      • Hair Extension Sample Pieces
      • Cliphair E-Gift Card
  • Help Me Choose
    • Express Color Matching
    • Order A Sample
    • Hair Quiz
    • Video Guide
    • Contact Us
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