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FAQs

Can I return or exchange the hair?

If you are dissatisfied with your extensions, you can return them for a refund or exchange within 90 days with our free return label. *Due to hygiene reasons, we cannot accept the return of extensions that have been worn or tampered with.

Returns Policy

What If I picked the wrong Colour?

All colour exchanges are free of cost. You can use our Free Color Matching Service for help and advice. Now with Whatsapp!

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      • Peaches & Cream (#27/613)
      • Goldilocks (#16/613)
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      • Natural Sandy Blonde (#12/16/613)
      • Espresso Melt (#2/4/6)
      • Cookies & Cream (#4/613)
      • Chestnut Bronde (#6/613)
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      • Nano Ring Hair Extensions - Remy Royale
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      • Invisible Tape In Hair Extensions - Remy Royale
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  • Shop By Color
    • Black Shades
      • Jet Black (#1)
      • Off/Natural Black (#1B)
    • Brown Shades
      • Darkest Brown (#2)
      • Dark Brown (#3)
      • Medium Brown (Chocolate Brown) (#4)
      • Toffee Brown (#5)
      • Light/Chestnut Brown (#6)
      • Mousey Brown (#6B)
      • Medium Ash Brown (#8)
      • Ash Brown (#9)
    • Blonde Shades
      • Light Ash Blonde (#22)
      • Bleach Blonde (#613)
      • Lightest Blonde (#60)
      • Ice Blonde
      • Dark Blonde (#14)
      • Lightest Brown (#18)
      • Light Golden Blonde (#16)
      • Ginger Blonde (#27)
    • Balayage & Ombre
      • Ash Black Balayage
      • Silver Shadow Balayage
      • Espresso Melt Balayage
      • Soft Bronze Balayage
      • Biscuit Blondey Balayage
      • Chestnut Bronde Balayage
      • Cinnamon Swirl Balayage
      • Chestnut Honey Balayage
      • Silver Black Ombre (#T1B/SG)
      • Espresso Honey Ombre (#T2/27)
      • Chocolate Honey Ombre (#T4/27)
      • Toffee Honey Ombre (#T6/27)
    • Mixed Shades
      • Iced Cappuccino (#14/22)
      • Oak Brondie
      • Biscuit Blondey (#18/613)
      • Creamy Blonde (#22/613)
      • BlondeMe (#60/SS)
      • Platinum BlondeME
      • Peaches & Cream (#27/613)
      • Goldilocks (#16/613)
      • Barbie Blonde (#16/60)
      • Butterscotch Blonde (#10/16)
      • Natural Sandy Blonde (#12/16/613)
      • Espresso Melt (#2/4/6)
      • Cookies & Cream (#4/613)
      • Chestnut Bronde (#6/613)
      • Dirty Blonde (#9/613)
      • Chocolate Honey (#4/27)
      • Hazelnut Brondie (#6/27)
      • Cinnamon Brownie (#4/30)
    • Red Shades
      • Strawberry Blonde (#27)
      • Light Auburn (#30)
      • Autumn Spice (#30B)
      • Dark Auburn/Copper Red (#33)
      • Cowgirl Copper (#350/33)
      • Flaming Ginger (#350)
      • Plum/Cherry Red (#530)
      • Deep Red
      • Mahogany Red/Deep Wine (#99J)
      • Bright Red
    • Funky Shades
      • Silver/Grey
      • Silver Sand
      • Pastel Pink
      • Turquoise
      • Blue
      • Purple
      • Bright Red
  • Clip In Hair Extensions
    • Full Head Collections
      • Seamless Full Head (150 - 190g)
      • Double Weft Full Head (180 - 220g)
      • Ultra-Volume Full Head (240 - 300g)
      • Classic Full Head (130g)
      • Curly Full Head (115 - 160g)
    • One Piece Collections
      • One Piece - Supreme Quad Weft (120g)
      • One Piece - Quad Weft (80g)
      • One Piece - Extra Strip (40g)
      • Clip In Fringe
  • Professional Extensions
    • Tape In Hair Extensions
      • Tape In Hair Extensions
      • Invisible Tape In Hair Extensions - Remy Royale
      • 50g Tape In Hair Extensions - Remy Royale
      • Tape In Hair Extensions Remover
      • Spare Tape Pack For Tape In Extensions
    • Double Drawn Range
      • Nano Ring Hair Extensions - Remy Royale
      • 50g Tape In Hair Extensions - Remy Royale
      • Invisible Tape In Hair Extensions - Remy Royale
      • Hair Weave Weft Extensions - Remy Royale
      • Flat Track Weft Hair Extensions - Remy Royale
      • Flat Tip Hair Extensions - Remy Royale
      • I-Tips Pre-bonded Extensions - Remy Royale
    • Professional Haircare Range
      • Deep Moisture Shampoo
      • Deep Moisture Conditioner
      • Deep Conditioning Hair Mask
      • Moisturising Silky Hair Spray
      • Heat Protection Spray
    • Professional Maintenance Range
      • Tape Remover
      • Spare Tapes
      • Lace Glue
      • Lace Glue Remover
      • Nano Rings / Beads
      • Spare Tapes & Remover Bundle
      • Lace Glue & Remover Bundle
  • Ponytails
    • Clip In Ponytail Extensions
    • Mini 14 Inch
    • Classic 20 Inch
    • Mega 24 Inch
  • Hair Care & Accessories
    • Quench The Thirst
      • Deep Moisture Shampoo
      • Deep Moisture Conditioner
      • Deep Conditioning Hair Mask
    • Hair Care
      • Purple Toning Shampoo
      • Moisturising Silky Hair Spray
      • Heat Protection Spray
    • Accessories
      • Hanger and Carrier
      • Hair Extension Holder
      • The Wet One by Cliphair Detangling Hairbrush
      • Wave Comb and Pouch
      • Alligator Clips
      • Pintail Comb
      • Color Ring
      • Snap Clips - Loose (5 clips)
      • Hair Extension Sample Pieces
      • Cliphair E-Gift Card
  • Help Me Choose
    • Express Color Matching
    • Order A Sample
    • Hair Quiz
    • Video Guide
    • Contact Us
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