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FAQs

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Can I return or exchange the hair?

If you are dissatisfied with your extensions, you can return them for a refund or exchange within 90 days with our free return label. *Due to hygiene reasons, we cannot accept the return of extensions that have been worn or tampered with.

Returns Policy

What If I picked the wrong Colour?

All colour exchanges are free of cost. You can use our Free Color Matching Service for help and advice. Now with Whatsapp!

Shop By Color
Clip In Hair Extensions
- Full Head Collections
  
  Seamless Full Head (150 - 190g)
  Double Weft Full Head (180 - 220g)
  Ultra-Volume Full Head (240 - 300g)
  Classic Full Head (130g)
  Curly Full Head (115 - 160g)
- One Piece Collections
  
  One Piece - Supreme Quad Weft (120g)
  One Piece - Quad Weft (80g)
  One Piece - Extra Strip (40g)
  Clip In Fringe
Tape In Hair Extensions
Professional Extensions
- Double Drawn Range
  
  Nano Ring Hair Extensions - Remy Royale
  50g Tape In Hair Extensions - Remy Royale
  Invisible Tape In Hair Extensions - Remy Royale
  Hair Weave Weft Extensions - Remy Royale
  Flat Track Weft Hair Extensions - Remy Royale
  Flat Tip Hair Extensions - Remy Royale
  I-Tips Pre-bonded Extensions - Remy Royale
- Professional Haircare Range
  
  Deep Moisture Shampoo
  Deep Moisture Conditioner
  Deep Conditioning Hair Mask
  Moisturising Silky Hair Spray
  Heat Protection Spray
- Professional Maintenance Range
  
  Tape Remover
  Spare Tapes
  Lace Glue
  Lace Glue Remover
  Nano Rings / Beads
  Spare Tapes & Remover Bundle
  Lace Glue & Remover Bundle
Ponytails
Hair Care
- Quench The Thirst
  
  Deep Moisture Shampoo
  Deep Moisture Conditioner
  Deep Conditioning Hair Mask
- Hair Care
  
  Purple Toning Shampoo
  Moisturising Silky Hair Spray
  Heat Protection Spray
Accessories
Shop Campaigns
- Bridal Shop
  
  Shop Campaign
  Wedding Quiz
  Bridal Awards
- Holiday Campaign 2023
- Redhead Campaign
  
  Redefining Red - 2023
  Embrace The Red - 2022
Help & Guides

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Shop By Color
Clip In Hair Extensions
- Full Head Collections
  Seamless Full Head (150 - 190g)
  Double Weft Full Head (180 - 220g)
  Ultra-Volume Full Head (240 - 300g)
  Classic Full Head (130g)
  Curly Full Head (115 - 160g)
- One Piece Collections
  One Piece - Supreme Quad Weft (120g)
  One Piece - Quad Weft (80g)
  One Piece - Extra Strip (40g)
  Clip In Fringe
Tape In Hair Extensions
Professional Extensions
Ponytails
Hair Care
- Quench The Thirst
  Deep Moisture Shampoo
  Deep Moisture Conditioner
  Deep Conditioning Hair Mask
- Hair Care
  Purple Toning Shampoo
  Moisturising Silky Hair Spray
  Heat Protection Spray
Accessories
Shop Campaigns
Help & Guides