Due to the ever-changing circumstances of the coronavirus, we have now extended our returns policy to a flexible and hassle-free 90-day returns policy during this time. Our goal is to ensure your complete satisfaction with your purchase, and so for whatever reason, if you are dissatisfied with your purchase, you can return the product for a refund or exchange within 90 days of the receipt, provided the items are unworn, unused and unaltered .

At Cliphair, our goal is to ensure your complete satisfaction with your purchase. We strive to provide expert guidance to help you choose the best possible products for your needs. We also understand that sometimes a product just doesn't quite fit, and so for whatever reason, if you are dissatisfied with your purchase, you can return the product for a refund or exchange within 30 days of delivery.

We offer FREE COLOUR EXCHANGES. In case the colour is not right, you can send us a hair snippet /sample of old extensions; OR send photos through our Colour Matching Service to get correct colour match. Exchanges are processed within 24 hours of receiving the item back.

Please note that due to health and hygiene reasons, we can not accept any modified hair extensions which have been cut, toned or dyed. Please check the colour and length before removing extensions from their packaging. If the extensions have been removed from their gold hygiene bands, we reserve the right to refuse exchange / refund.